Broadband 4 the Rural South FAQ

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

How many Whiteboxes are LIVE and participating in the project?

As of 15th April 2012, 53 Active units, 6 Inactive, and 7 allocated but not yet active. I will update this number fairly often, or if someone asks me to [SMILE].

Sam Knows (https://reporting.samknows.com) does not recognise my password/login

First, try using the MAC address (all in UPPER CASE) of your whitebox unit (it's on a sticker, and on the box it came in). If that doesn't work, click on the "Forgotten Password" link and follow the instructions to reset your password. Please don't contact Sam Knows about this, as the team in this Forum have promised them we'll resolve password issues! The URL for Sam Knows reporting is: https://reporting.samknows.com Your Email address is your login name.

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