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Just for the record, the alleged " problem" was sorted out before I returned the white box. Embarrassingly, what happened was that the wrong power cable had been inserted into the white box. There...

My white box has given up on me. I noticed that all the lights were out and have been unable to restore them. The power supply is fine because the router works on its own with the power plugged...

Hi

Same problem for me . Thanks for the solution

Robin