In the past few days a neighbour and I have suffered frequent loss of BB service. It has coincided with more than usual activity at Langton Exchange (hopefully the upgrade to ADSL2+). I finally restored usual service by rebooting my router. However, my neighbour could not restore his by rebooting the router but when he rebooted his white box as well then a stable broadband service resumed. So just in case anyone else with a white box has a similar problem .....

Lawrence